Dispensing & Workflow Videos
Our Dispensing flows and Workflow module are designed to streamline and simplify your pharmacy's processes, allowing you to focus on other services your pharmacy offers. Dispense multiple prescriptions, create owings and send your claims using our Workflow module.
Drug Notes Videos
Using the Drug Notes Manager you can add, edit and print preparation and pack notes. Active notes will be presented to your users during or after dispensing a prescription where applicable.
Getting Started
Streamline your pharmacy's processes using Apotec CRM, from ordering to patients, and dispensing flows to location management. Our Getting Started video playlist aims to teach you how to use all the everyday functionality within Apotec CRM, from adding patients to placing orders.
Getting Started
QuickSight is a cloud-based business tool enabling you to easily create and share interactive dashboards and visual reports. It helps you connect various data sources, analyse large datasets, and gain valuable insights through intuitive visualisations and machine learning features. Using QuickSight can help you make data-driven decisions and enhance operational efficiency within your pharmacy.
HO Branch Settings Videos
Use Head Office Branch Settings to publish settings with pre-configured values to your branches and subgroups.
HO Drug Notes Videos
Using the Head Office Drug Notes Manager you can add, edit and print preparation and pack notes. Active notes will be presented to your branch users during or after dispensing a prescription where applicable.
HO Restrictions Videos
Restrictions determine which products - generics and/or brands - display during dispensing. Using Head Office Restrictions, you can apply restrictions and publish these directly to your branches.
Location Manager Videos
Check out our most watched locations and temperature log video playlist to learn more about the Location Manager where you can add, edit and delete locations in your pharmacy.
MDS Videos
Use the MDS module to manage the medication of your nursing home and community patients. Once patients are added to a nursing home or as a community patient, an MDS tab will display in their patient record providing you with all the patient specific functionality you'll find in the MDS Manager.
NMS Videos
Provide extra support to your patients with long term conditions and improve medication adherence with our New Medicine Service (NMS) module. Initiate the NMS, edit consultations, print GP referrals and generate your quarterly claims reports.
Ordering Videos
Using the Ordering module you can manage everything in the ordering process from your Order Pad to Restrictions, including Wholesalers, Goods In, logs, history and more.
Org. Management Videos
Check out our most watched Org. Management video playlist to learn more about the Org. Management module. Here you can access your sites and users, edit opening hours, or send out branch invites with ease.
Own Drugs Videos
Before creating an own drug, ensure that an entry does not already exist in the picking list. You must ensure that you meet all legislative requirements related to possession, storage and supply of Schedule 1-4 CDs that are added. Note that clinical decision support will not be available for own drugs.
Patient Videos
The patient CRM (Customer Relationship Manager) is a complete patient-centric solution providing you with a location to store all your patient's demographic details, repeat medication, appointments and services and more. Check out our most watched patient video playlist to learn more about the patient CRM and patient details form.
Reports Videos
Use our Reports module to create and print the following reports:
RMS Videos
Use the Repeat Management Solution (RMS) module to manage your prescription requests for your patients. From creating and editing requests, setting reminders to seamlessly running and printing detailed request reports.
RP Videos
The Responsible Pharmacist module allows you to manage your pharmacists, from signing in and out as the Responsible Pharmacist to recording a period of absence. In this module, you can print Responsible Pharmacist certificates, absence notices and access Attendance Register reports.