RMS Videos
Use the Repeat Management Solution (RMS) module to manage your prescription requests for your patients. From creating and editing requests, setting reminders to seamlessly running and printing detailed request reports.
You can use the table of contents to jump to the specific video you need. You can find more videos for all the RMS processes within each article, found in the left-navigation content tree.
RMS Walkthrough
Watch the video below to learn all about our Repeat Management Solution (RMS) module. We'll walk you through all the ways you can access the RMS module, how to create a new repeat request, and view and update an existing request.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Obtaining patient consent
You are able to print a consent form to obtain consent from your patients to manage their repeat medication. Watch the video below to learn how to print consent forms from Workflow.
Creating requests
Create new requests and reminders from the New Request window.
Creating requests via the Patient Repeat Request tab
Creating requests via Workflow Request tab
Printing requests
Once you have created a request, you can print and/or send it to the patient's prescribing organisation.
Editing requests
You are able to edit your requests once created.
Reconciling RMS items
You will be prompted to reconcile outstanding RMS items during dispensing.
Running RMS reports
On the Request tab in Workflow you can view and print your Workload, Surgery Collection and Surgery Drop request reports.