Dispensing & Workflow videos
Our Dispensing flows and Workflow module are designed to streamline and simplify your pharmacy's processes, allowing you to focus on other services your pharmacy offers. Dispense multiple prescriptions, create owings and send your claims using our Workflow module.
You can use the table of contents to jump to the specific video you need. You can find more videos for all the dispensing and Workflow processes within each article, found in the left-navigation content tree.
Patient specific Dispensing Wizard walkthrough
Watch the video below to be guided through the process of dispensing a prescription on Apotec CRM for a specific patient. The video will walk you through all the Dispensing Wizard steps including Item Validation, Clinical Check and Picking.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Quick dispensing walkthrough
Watch the video below to walk through the quick dispensing process, demonstrated by dispensing a prescription with four items. We'll navigate the Dispensing Wizard, confirm dosages, print labels and show you how to amend the product choice and add endorsements.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Pharmacist and Locum beginners walkthrough
Watch the video below to learn how to manage key pharmacist tasks. You'll be guided through logging in, managing Responsible Pharmacist roles, and signing in and out of the system. Discover how to handle prompts like fridge temperature logs, access patient records for dispensing, fulfil and create owings, perform clinical checks, change product selections, and print drug labels. Additionally, we'll show you how to authenticate your smartcard, efficiently manage prescriptions, and use the Apotec Help website for further assistance.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Workflow: Batch processing
Watch the video below to learn all about batch processing prescriptions in Workflow. You'll learn how to download nominated prescriptions, perform batch clinical checks and move prescriptions through Workflow from the New Rx tab into picking, and all the way to sending your dispense notifications (DNs) and claims.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Batch Scan
Watch the video below to be guided through the process of using the Batch Scan functionality in Workflow. The video will walk you through all the steps to perform batch actions to:
- Download new EPS prescriptions
- Return prescriptions to the NHS Spine
- Send your DN and Claim notifications
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Get to know Workflow: Requires Attention
Watch the video below to learn how to use the Requires Attention tab in Workflow to manage your prescriptions marked as requiring attention. The video will walk you through how to redeem owings, reprint owing labels and perform batch clinical checks from the Requires Attention tab.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Editing prescriptions
Watch the video below to be guided through the process of editing prescriptions.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Patient specific Dispensing Wizard tutorial
Learn how to process a prescription and send claims through our patient specific Dispensing Wizard and Workflow module by watching our end-to-end tutorial video.
Dispensing EPS prescriptions
EPS prescriptions are processed via the Dispensing Wizard. The patient specific Dispensing Wizard is separated into easy to follow steps designed to support your dispensing flow.