NMS Videos
Provide extra support to your patients with long term conditions and improve medication adherence with our New Medicine Service (NMS) module. Initiate the NMS, edit consultations, print GP referrals and generate your quarterly claims reports.
To access the NMS Manager, select the Management dropdown menu from the left-nav and the NMS Manager menu item.
You can use the table of contents to jump to the specific video you need. You can find more videos for all the NMS processes within each article, found in the left-navigation content tree.
NMS Walkthrough
Watch the video below to learn all about our New Medicine Service (NMS) module. We'll walk you through the New Medicine Service window that displays after dispensing and how to start the engagement, how to continue an in-flight NMS, how to reinstate a declined NMS and how to run your NMS claims report.
The examples used in the video are for demonstrative purposes only and may not reflect clinically accurate scenarios.
Dispensing NMS items
You will be prompted for all eligible NMS items by Apotec CRM after the Hand Out stage of the Dispensing Wizard.
Completing the Engagement stage
NMS consultations are completed via the New Medicine Service consultation window.
Completing the Intervention stage
Use our streamlined questionnaire to identify problems and determine your patients' need for additional support.
Completing the Follow Up stage
Use our streamlined questionnaire to identify problems and determine your patients' need for additional support.
Editing NMS consultations
Once you have completed an NMS stage, you may need to make some changes.
You are able to edit elements of your completed NMS consultations, but once the next stage has been completed access to any fields that could cause conflict with other stages of the NMS are disabled e.g., Medication Eligibility. Eligibility cannot be changed from Yes to No once the Intervention has been completed.
Parking NMS consultations
Learn how to park and reinstate your parked NMS consultations.
Reinstating NMS consultations
You can reinstate an NMS at the Engagement stage at any time by selecting the 
Reinstate icon on the Declined tab.
Running NMS claim reports
You can generate an NMS claim report to obtain an indication of the number of completed NMS that you have completed/can claim for within a given financial quarter/year.