Our intuitive dispenser endorsement logic will provide suggested endorsements during dispensing. If these endorsements are not added within the dispensing flow, prescriptions with suggested endorsements will move to the Requires Attention tab on Workflow for you to review and add any necessary endorsements within the Edit Script window.
Use the guides below to learn how to use the Batch Scan functionality in Workflow. Each article will walk you through all the steps to perform batch actions to:
Learn how to complete an accuracy check for scripts that have had items manually added or assigned. These scripts will automatically be flagged as Accuracy check required by Apotec CRM. These scripts cannot be collected or delivered until the check has been completed and the flag is removed. You can find these prescriptions in the Requires Attention tab of Workflow.
You are able to perform a clinical check from the Clinical Check window for patients that have been flagged as Clinical check not completed from the Requires Attention tab in Workflow. Our full Clinical Check details window has been designed to give you all the information you need to make an informed clinical decision during dispensing. The overview displayed allows you to take a deeper look at the patient's details, Medication History, Conditions and Allergies, Clinical Alerts and Clinical Check Actions.
You may be required to make amendments to your prescriptions after the prescription has been processed/saved. Prescriptions are edited from the Edit Scripts window, which you can access from several tabs in the Workflow module. They are;
Emergency Supply (ES) prescriptions are moved to the Requires Attention tab on Workflow after dispensing. They are redeemed when an incoming EPS or manually added prescription for the same item(s) is dispensed.
After an owing has been created, you can redeem it in full or partially from the Requires Attention tab in Workflow. If you have a partial owing, this can also be redeemed from Edit Script.
You are able to manually remove Requires Attention flags from the Requires Attention Workflow tab for the following reasons:
You are able to reprint owing labels from the Requires Attention tab in Workflow.
On occasion a script may need to be returned to the Spine e.g., where medication hasn’t been collected, either the patient or another dispenser on behalf of the patient has requested it or you were unable to fulfil the medication on the prescription. The Return Script function can be accessed from several tabs in the Workflow module. They are;