Get to Know NMS

Provide extra support to your patients with long term conditions and improve medication adherence with our NMS module. Initiate the New Medicine Service (NMS), edit consultations, print GP referrals and generate your quarterly claims reports.

NMS Settings

Setting	Value/Description
NMS Enabled	Yes; Set by default. Enables the New Medicine Service module. No; Disables the NMS module.
NMS Prescription Items	1500; Set by default. Configure the set amount of prescription items per month to be used to calculate your NMS payments with the NMS Payment Calculator. The value entered must be numeric without decimals.
Print NMS Label	Yes; Set by default. Prints a label for NMS eligible patients after the Picking step on the Dispensing Wizard and Workflow. No; Labels will not be printed for NMS eligible patients.
Allow Park NMS	Yes; Set by default. A [Park NMS - F9] button will be displayed on the New Medicine Service window after dispensing. Using this button, you can park the NMS prompt and action it later from the NMS Manager. No; Hides the [Park NMS - F9] button. Park NMS functionality is disabled.

NMS Manager

The NMS Manager is where you can access all stages of the NMS and generate your quarterly claim reports.

To access the NMS Manager, select the Management dropdown menu from the left-nav and the NMS Manager menu item.

In Progress tab

Access the In Progress tab to manage your NMS consultations.

Field	Description
Filters	Use the available filters to refine your search. You can search by Patient, select by Appointment Due date, or by Stage.
Grid	By default, the In Progress grid displays all active and pending NMS consultations. At a glance, you can view the date/time the request was added/modified, Patient Name, medicine(s), and the NMS progress. You can carry out the following from the Actions column. View icon; Select to view the patients medical record Edit icon; Select to edit an NMS consultation Print icon; Print a summary of your patients NMS progress
Summary (with filters)	Total number of NMS consultations displayed by status. These fields are uneditable. Pending Engagement Pending Intervention Pending Follow Up

Completed tab

All completed NMS consultations will be displayed here.

Field	Description
Filters	Use the available filters to refine your search. You can search by Patient, a defined date period, or by Status.
Grid	By default, the Completed grid displays all completed NMS consultations. At a glance, you can view the date/time the request was added/modified, Patient Name, medicine(s), and dates each stage was completed. You can carry out the following from the Actions column. View icon; Select to view the patients medical record Edit icon; Select to edit an NMS consultation Print icon; Print a summary of your patients completed NMS consultation
Summary (with filters)	Total number of Claimable and Not Claimable NMS consultations. These fields are uneditable.

Declined tab

Declined NMS consultations are displayed and managed within this tab.

Field	Description
Filters	Use the available filters to refine your search. You can search by Patient, a defined date period, or by Status.
Grid	By default, the Declined grid displays all declined NMS consultations. At a glance, you can view the date/time the request was actioned, Patient Name, medicine(s), Status, Decline Reason, and the Pharmacist who declined the NMS. You can carry out the following action from the Reinstate column. Reinstate; You can reinstate the NMS at any time. Selecting this button will display the New Medicine Service window.

New Medicine Service window

The New Medicine Service window displays after an NMS eligible item is dispensed, allowing you to initiate the NMS process.

Field	Description
Medication grid	The Medication grid displays all NMS items identified on the dispensed prescription.
Is Eligible dropdown	Use the dropdown to manually select and confirm the item(s) eligibility.
Pharmacist Details	By default the signed in Pharmacist is automatically selected. Use the dropdown for a list of alternative available Pharmacists.
[All Eligible - F2]	Mark all available NMS items as eligible.
[All Ineligible - F3]	Mark all available NMS items as ineligible.
[Print Consent - F4]	If required select to print a patient consent form.
[View External Med. History - Alt+A]	Select to view the patient's external PMR data if available.
[Patient Declined - F5]	Select if your patient declines the NMS. You will be prompted to select a reason from the dropdown. No further action is required and the declined NMS is moved to the Declined tab in the NMS Manager.
[Park NMS - F9]	If the Allow Park NMS setting is enabled, you will see the [Park NMS - F9] button. Select this button to park the NMS prompt and action it later from the NMS Manager.
[Start Engagement - F10] and [Not Eligible - F10]	Select the [Start Engagement - F10] button to start the NMS Engagement consultation. If all items are marked as ineligible the [Not Eligible - F10] button will be displayed. Not Eligible NMS are moved to the Declined tab in the NMS Manager and can be reinstated at a later date if required.

New Medicine Service consultation window

Engagement tab

Initial NMS consultation. You can carry out the following actions detailed below.

Field	Description
Patient Demographics bar	Expand the demographics bar at the top of the window to view the patient's details including their Address, Prescribing Organisation, Characteristics, Contact Details and Status.
Dispensed Date	The Dispensed Date and time of the prescription.
Prescriber	The Prescriber is automatically populated from the dispensed prescription. To edit or add a prescriber, select the adjacent Edit icon button.
Pharmacist	By default the signed in Pharmacist is automatically selected. Use the dropdown for a list of alternative available Pharmacists.
Method of Entry to Service	Use the dropdown menu to select the patients' NMS method of entry. Selecting Other will require you to manually enter the method in the field provided.
Medication grid	The Medication grid displays all NMS items identified on the dispensed prescription.
Is Eligible dropdown	Use the dropdown to manually select and confirm the item(s) eligibility.
Consent Obtained switch	Toggle this switch to Yes to confirm patient consent has been obtained.
[Print Consent - F2]	If required select this button to print a patient consent form.
Condition(s) Therapy Area(s)	This field is automatically pre-selected based on the medication prescribed. Additional conditions/therapies can be selected/de-selected if required.
Healthy Living Advice	Healthy living advice is given at each NMS stage. Use the dropdown menu provided to select from the options available.
Notes	Add any additional notes to your consultation.
Book Intervention Appointment fields	Appointment Date; The NMS Manager will automatically select a date 7 days from the Engagement consultation date. Select the adjacent Calendar icon to select an alternative date. Time; Enter an appointment time in the HH:MM format. Appointment Method; Use the dropdown menu to select the appointment method.
[Edit Patient - F3]	Select the [Edit Patient - F3] button to open the patient details form.
[Print GP Referral Form - F4]	Select this button to print a GP referral form. This form can be filled in manually or if you have completed a consultation, a summary/reason for the referral will be generated based on the answers provided.
[Save & Complete Engagement - F10]	Select this button once the Engagement has been completed. Saved consultations can be viewed or edited in the In Progress tab in the NMS Manager.
[Cancel - Esc]	Select to cancel the Engagement consultation. Any completed fields or information entered will be cleared.

Intervention tab

Once the Engagement has been completed the Intervention stage is available to complete. You can carry out the following actions detailed below.

Field	Description
Patient Demographics bar	Expand the demographics bar at the top of the window to view the patient's details including their Address, Prescribing Organisation, Characteristics, Contact Details and Status.
Dispensed Date	The Dispensed Date and time of the prescription.
Engagement Date	The date and time of the Engagement consultation.
Pharmacist	By default the signed in Pharmacist is automatically selected. Select the dropdown for a list of alternative available Pharmacists.
Medications Completed	Count of NMS medications you have completed an Intervention for.
Patient Attendance	Use the dropdown menu to select the patients attendance option. If selecting Other, you will need to manually enter the attendance option in the field provided.
Select Medication	Use the dropdown to switch between medications if more than one NMS item is available. An Intervention will need to be completed for each item. By default the first item on the NMS medication list is displayed.
Intervention consultation question fields	Complete the Matters Identified and Outcome fields as required. You may need to complete additional fields depending on the answers provided/selected.
Healthy Living Advice	Healthy living advice is given at each NMS stage. Use the dropdown menu to select from the options provided.
[Save Medication - F2] and [Save & Select Next Medication – F2]	Once the Intervention form has been completed, select the [Save Medication - F2] button to save your progress. If a prescription contains more than one NMS item, select the [Save & Select Next Medication – F2] button until all items have been saved.
Notes	Add any additional notes to your consultation.
Book Follow Up Appointment fields	Appointment Date; The NMS Manager will automatically select a date 14 days from the Intervention consultation date. Select the adjacent Calendar icon to select an alternative date. Enter an appointment time in the HH:MM format. Appointment Method; Use the dropdown menu to select the appointment method.
[Edit Patient - F3]	Select the [Edit Patient - F3] button to open the patient details form.
[Print GP Referral Form - F4]	Select this button to print a GP referral form. This form can be filled in manually or if you have completed a consultation, a summary/reason for the referral will be generated based on the answers provided.
[Save & Complete Intervention - F10]	Select this button once the Intervention has been completed. Saved consultations can be viewed or edited in the In Progress tab in the NMS Manager.
[Cancel - Esc]	Select to cancel the Intervention consultation. Any completed fields or information entered will be cleared.

Follow Up tab

Once the Intervention has been completed the Follow Up stage is available to complete. You can carry out the following actions detailed below.

Field	Description
Patient Demographics bar	Expand the demographics bar at the top of the window to view the patient's details including their Address, Prescribing Organisation, Characteristics, Contact Details and Status.
Dispensed Date	The Dispensed Date and time of the prescription.
Engagement Date	The date and time of the Engagement consultation.
Intervention Date	The date and time of the Intervention consultation.
Pharmacist	By default the signed in Pharmacist is automatically selected. Select the dropdown for a list of alternative available Pharmacists.
Medications Completed	Count of NMS medications you have completed the Follow Up for.
Patient Attendance	Use the dropdown menu to select the patients attendance option. If selecting Other, you will need to manually enter the attendance option in the field provided.
Select Medication	Use the dropdown to switch between medications if more than one NMS item is available. An Follow Up will need to be completed for each item. By default the first item on the NMS medication list is displayed.
Follow Up consultation question fields	Complete the Matters Identified and Outcome fields as required. You may need to complete additional fields depending on the answers provided/selected.
Healthy Living Advice	Healthy living advice is given at each NMS stage. Use the dropdown menu to select from the options provided.
[Save Medication - F2] and [Save & Select Next Medication – F2]	Once the Follow Up has been completed, select the [Save Medication - F2] button to save your progress. If a prescription contains more than one NMS item, select the [Save & Select Next Medication – F2] button until all items have been saved.
Notes	Add any additional notes to your consultation.
[Edit Patient - F3]	Select the [Edit Patient - F3] button to open the patient details form.
[Print GP Referral Form - F4]	Select this button to print a GP referral form. This form can be filled in manually or if you have completed a consultation, a summary/reason for the referral will be generated based on the answers provided.
[Save & Complete Follow Up - F10]	Select this button once the Follow Up has been completed. Saved consultations can be viewed or edited in the Completed tab in the NMS Manager.
[Cancel - Esc]	Select to cancel the Follow Up consultation. Any completed fields or information entered will be cleared.