Completing the Engagement stage

NMS consultations are completed via the New Medicine Service consultation window. Each stage will need to be completed prior to accessing the next stage.

Completing the NMS Engagement via the Dispensing Wizard - 1m 5s, no sound

Completing the NMS Engagement via the NMS Manager - 58s, no sound

Accessing the New Medicine Service consultation window

Module/Area	Access
Dispensing Wizard	After completing the Hand Out stage the New Medicine Service prompt displays. Complete all fields as required. Select the [Start Engagement - F10] button. The New Medicine Service consultation window displays.
Workflow	After completing packing in the To Pack tab on Workflow the New Medicine Service prompt displays. Complete all fields as required. Select the [Start Engagement - F10] button. The New Medicine Service consultation window displays.
NMS Manager	Open the NMS Manager by selecting the Management dropdown menu from the left-nav and the NMS Manager menu item. By default, the In Progress tab is selected. Locate the patient with a Pending Engagement. Select the Edit icon in the Actions column. The New Medicine Service consultation window displays.

Completing the Engagement consultation

1. The Engagement tab is displayed by default. From here you can perform the following actions using the fields below:

Note

Fields marked with an * are mandatory and must be completed.

Field	Description
Patient Demographics bar	Expand the demographics bar at the top of the window to view the patient's details including their Address, Prescribing Organisation, Characteristics, Contact Details and Status.
Dispensed Date	The Dispensed Date and time of the prescription.
Prescriber	The prescriber is automatically populated from the dispensed prescription. To edit or add a prescriber, select the adjacent Edit icon button.
Pharmacist	By default the signed in Pharmacist is automatically selected. Select the dropdown for a list of alternative available Pharmacists.
Method of Entry to Service	Use the dropdown menu to select the patients NMS method of entry. Selecting Other will require you to manually enter the method in the field provided.
Medication grid	The Medication grid displays all NMS items identified on the dispensed prescription.
Is Eligible dropdown	Use the dropdown to manually select and confirm the item(s) eligibility.
Consent Obtained switch	Toggle this switch to Yes to confirm patient consent has been obtained.
[Print Consent - F2]	If required select this button to print a patient consent form.
Condition(s) Therapy Area(s)	This field is automatically pre-selected based on the medication prescribed. Additional conditions/therapies can be selected/de-selected if required.
Healthy Living Advice	Healthy living advice is given at each NMS stage. Use the dropdown menu provided to select from the options provided.
Notes	Add any additional notes to your consultation.
Book Intervention Appointment fields	Appointment Date; The NMS Manager will automatically select a date 7 days from the Engagement consultation date. Select the adjacent Calendar icon to select an alternative date. Enter an appointment time in the HH:MM format. Appointment Method; Use the dropdown menu to select the appointment method.
[Edit Patient - F3]	Select the [Edit Patient - F3] button to open the patient details form.
[Print GP Referral Form - F4]	Select this button to print a GP referral form. This form can be filled in manually or if you have completed a consultation, a summary/reason for the referral will be generated based on the answers provided.
[Save & Complete Engagement - F10]	Select this button once the Engagement has been completed. Saved consultations can be viewed or edited in the In Progress tab in the NMS Manager.
[Cancel - Esc]	Select to cancel the Engagement consultation. Any completed fields or information entered will be cleared.

2. Use the Calendar icon to book an Intervention Appointment Date and time.
3. Select an Appointment Method from the dropdown menu.

4. Select the [Save & Complete Engagement – F10] button to complete the Engagement consultation. A Complete status badge is applied to the record.