Completing the Follow Up stage

Use our streamlined questionnaire to identify problems and determine your patients' need for additional support.

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1. To begin, open the NMS Manager by selecting the Management dropdown menu from the left-nav and the NMS Manager menu item. By default, the In Progress tab is selected.

2. Locate the patient with a Pending Follow Up.
3. Select the adjacent Edit icon in the Actions column. The New Medicine Service consultation window displays.

4. The Follow Up tab is displayed by default. From here you can perform the following actions using the fields below:

Note

Fields marked with an * are mandatory and must be completed.

Field	Description
Patient Demographics bar	Expand the demographics bar at the top of the window to view the patient's details including their Address, Prescribing Organisation, Characteristics, Contact Details and Status.
Dispensed Date	The Dispensed Date and time of the prescription.
Engagement Date	The date and time of the Engagement consultation.
Intervention Date	The date and time of the Intervention consultation.
Pharmacist	By default the signed in Pharmacist is automatically selected. Select the dropdown for a list of alternative available Pharmacists.
Medications Completed	Count of NMS medications you have completed the Follow Up for.
Patient Attendance	Use the dropdown menu to select the patients attendance option. If selecting Other, you will need to manually enter the attendance option in the field provided.
Select Medication	Use the dropdown to switch between medications if more than one NMS item is available. An Follow Up will need to be completed for each item.
Follow Up consultation question fields	Complete the Matters Identified and Outcome fields as required. You may need to complete additional fields depending on the answers provided/selected.
Healthy Living Advice	Healthy living advice is given at each NMS stage. Use the dropdown menu to select from the options provided.
[Save Medication - F2] and [Save & Select Next Medication – F2]	Once the Follow Up form has been completed, select the [Save Medication - F2] button to save your progress. If a prescription contains more than one NMS item, select the [Save & Select Next Medication – F2] button until all items have been saved.
Notes	Add any additional notes to your consultation.
[Edit Patient - F3]	Select the [Edit Patient - F3] button to open the patient details form.
[Print GP Referral Form - F4]	Select this button to print a GP referral form. This form can be filled in manually or if you have completed a consultation, a summary/reason for the referral will be generated based on the answers provided.
[Save & Complete Follow Up - F10]	Select this button once the Follow Up has been completed. Saved consultations can be viewed or edited in the Completed tab in the NMS Manager.
[Cancel - Esc]	Select to cancel the Follow Up consultation. Any completed fields or information entered will be cleared.

5. Complete the fields as required for each medication..

7. Select the [Save Medication – F2] button once all fields have been completed.
8. Select the [Save & Complete Follow Up – F10] button to complete the NMS. The completed NMS moves to the Completed tab in the NMS Manager.