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Reinstating NMS consultations

You can reinstate an NMS at the Engagement stage at any time by selecting the Reinstate on the Declined tab.

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  1. To begin, open the NMS Manager by selecting the Management dropdown menu from the left-nav and the NMS Manager menu item.

NMS Manager

  1. Select the Declined tab.

Declined Tab

  1. Locate the required patient.
  2. Select the adjacent Reinstate in the Reinstate column. The New Medicine Service window displays.

NMS Window Displays

  1. From here you can perform the following actions using the fields below:
FieldDescription
Medication gridThe Medication grid displays all NMS items identified on the dispensed prescription.
Is Eligible dropdownUse the dropdown to manually select and confirm the item(s) eligibility.
Pharmacist DetailsBy default the signed in Pharmacist is automatically selected. Select the dropdown for a list of alternative available Pharmacists.
[All Eligible - F2]Mark all available NMS items as eligible.
[All Ineligible - F3]Mark all available NMS items as ineligible.
[Print Consent - F4]If required select to print a patient consent form.
[View External Med. History]Functionality coming soon.
[Patient Declined - F5]Select if your patient declines the NMS. You will be prompted to provide a reason. No further action is required and the declined NMS is moved to the Declined tab in the NMS Manager.
[Start Engagement - F10] and [Not Eligible - F10]Select the [Start Engagement - F10] button to start the NMS Engagement consultation. If all items are marked as ineligible the [Not Eligible - F10] button will be displayed. Not Eligible NMS are moved to the Declined tab in the NMS Manager and can be reinstated at a later date if required.
  1. Complete the fields as required and select the [Start Engagement - F10] button to commence the NMS Engagement consultation.