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Locking and unlocking items on the Order Pad

Marking items as locked will exclude them from being transmitted when you send an order. You can lock and unlock items line by line, or as a batch. Both methods have been described in this article.

Locking items​

Locking an item on the Order Pad - 20s, no sound

Batch locking items on the Order Pad - 22s, no sound

  1. To begin, open the Order Pad by selecting Ordering from the left-nav.

Order Pad

  1. Locate and select the wholesaler tab and page that contains the item(s) you want to lock.

Order Pad Items Selected

  1. From here, you can:
    • Locate an individual item and select the Lock icon in the Actions column
    • Select one or more items using the tick boxes and select the [Lock/Unlock - F6] button
  2. The Lock Item(s) prompt displays. Enter a reason to lock the item(s).

Lock Items

  1. Select the [Save - F10] button. Your item(s) are marked with a Locked badge.

Items Locked

Tip

You can review the locked reason by hovering over the Locked badge.

Unlocking items​

Unlocking an item on the Order Pad - 20s, no sound

Batch unlocking items on the Order Pad - 15s, no sound

  1. To begin, open the Order Pad by selecting Ordering from the left-nav.
  2. Locate and select the wholesaler tab and page that contains the item(s) you want to unlock.
  3. To unlock the item(s), you can:
    • Locate an individual Locked item and select the Unlock icon in the Actions column
    • Select one or more Locked items using the tick boxes and select the [Lock/Unlock - F6] button

Items Unlocked