Repeat Management Solution (RMS)
Use the Repeat Management Solution (RMS) module to manage your prescription requests for your patients. From creating and editing requests, setting reminders to seamlessly running and printing detailed request reports.
You can manage your requests from several places within Apotec CRM, they are the;
- New Request window
- Request tab in the Workflow module
- Patient Repeat Request tab.
Getting started with RMS
Get started with RMS by reading our Frequently Asked Questions and Getting to Know articles.
RMS videos
Use the RMS Manager to create new item requests, set reminders and more.
Repeat Management Solution (RMS) FAQs
Here are some of our most frequently asked questions about RMS in Apotec CRM.
Get to know RMS
Use the RMS Manager to create new item requests, set reminders and more.
Managing Requests
Obtaining patient consent
You can print a consent form to obtain patient consent.
Creating requests
Create new requests and reminders.
Synchronising requests
Functionality coming soon.
Editing requests
You are able to edit your requests once created.
Printing and sending requests
Once you have made a request(s), you can print and/or send them.
Reconciling RMS items
You will be prompted to reconcile RMS items during dispensing.
Updating requests
If required, request statuses can be manually updated.
Downloading next repeats
Learn how you can download the next issue of your repeat prescriptions.
Running RMS reports
Run RMS reports to support the management of your requests.