20 docs tagged with "Dispensing"

25s, no sound

If you receive a non-electronic script such as FP10HP prescriptions, Dental or Private prescriptions, you will be required to add the information to the patient's record before proceeding with the Dispensing Wizard.

57s, no sound

If you are unable to fully or partially meet the demand for a specific item, you can create a full or partial owing.

EPS prescriptions are processed via the Dispensing Wizard. The patient specific Dispensing Wizard is separated into easy to follow steps designed to support your dispensing flow.

If enabled in your settings, you will be prompted for all eligible NMS items by Apotec CRM after you have processed a script.

If configured in your application settings, the Order Basket may display once you've finished processing your script.

Our Dispensing flows and Workflow module are designed to streamline and simplify your pharmacy's processes, allowing you to focus on other services your pharmacy offers. Dispense multiple prescriptions, create owings and send your claims using our Workflow module.

Here are some of our most frequently asked questions about dispensing in Apotec CRM.

Our Dispensing flows and Workflow module are designed to streamline and simplify your pharmacy's processes, allowing you to focus on other services your pharmacy offers. Dispense multiple prescriptions, create owings and send your claims using our Workflow module.

Within Settings, you can use the available Filters to search for settings or filter by Category to locate the settings you want to configure. You can enable, disable or configure the value of each setting using the Edit icon found in the Action column, and then save your changes using the Save icon.

Dosage codes are short codes which can be used to populate the Dosage field in various places within Apotec CRM, such as during dispensing or editing prescriptions. We have compiled a list of the most commonly used dosage codes below.

Use this article to get familiar with all our dispensing related windows including the patient specific Dispensing Wizard and View Script window.

Serious Shortage Protocols (SSPs) are announced when there are shortages of an item(s) in the market. While adhering to specific NHSBSA protocols, prescription items can be substituted with alternatives. Apotec CRM will be updated regularly with any expired, extended or new SSP alerts as they are announced.

Where you decide not to dispense an item, for instance a cancelled item or if the patient decides to purchase over the counter (OTC), you will need to mark it as Not Dispensed (ND).

Learn how to print patient notes to a label during dispensing.

Learn how to print your EPS tokens. You can print EPS tokens from the View Scripts window, which is accessible from any prescription widget within the application.

You will be prompted to reconcile outstanding RMS items during dispensing.

After an owing has been created, you can redeem it in full or partially from the Requires Attention tab in Workflow. If you have a partial owing, this can also be redeemed from Edit Script.

You can reprocess EPS prescriptions that have been dispensed or have had the dispensed notification withdrawn.