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Application settings

Application settings allow you to modify Apotec CRM behaviour to suit the needs of your pharmacy. Before modifying any settings, it is important to understand the impact your adjustment will have on the application.

To access the Settings module on Apotec CRM, select Settings from the left-nav.

Within Settings, you can use the available Filters to search for settings or filter by Category to locate the settings you want to configure. You can enable, disable or configure the value of each setting using the Edit found in the Action column, and then save your changes using the Save icon.

You can learn more about each application setting in our Get to Know or Settings articles within each module on Apotec Help.

General Settings

General settings​

In the table below, you'll find a list of available General Settings and their descriptions.

SettingCategoryValue/Description
Prescription ChargeGeneral0.00; Set by default. Defines the prescription charge value per item.
Patient Supplied PromptGeneral
  • Yes; Set by default. A prompt will display on the patient record that highlights any dispensed prescriptions for your patient that day.
  • No; No prompt will display when accessing the patient record.
Update Age ExemptionGeneral
  • Yes; Set by default. Apotec CRM automatically updates the exemption code for patients whose date of birth indicates they are 60 years or older, or up to the age of 16 years.
  • No; When set to No the patient's exemption code will need to be set manually.
Centered Solutions - FlowRxThird Party
  • Yes; When enabled this setting allows items to be sent via Centered Solutions Flow Rx system for off-site fulfilment.
  • No; Set by default. Items will not be sent via Centered Solutions Flow Rx system for off-site fulfilment.
Centered Solutions - Disallowed ItemsThird Party

Blank; Set by default. Select from a list of items that are not allowed to be sent to Centered Solutions Flow Rx and will require dispensing locally. Disallowed items include anything marked as:

  • Cytotoxic
  • Fridge Line
  • Controlled Drug
Original Pack Dispensing EnabledThird Party
  • Yes; When enabled this setting allows scripts to be output to OPD based on patients marked as Original Pack Dispensing on the Additional Services tab in your patients details form.
  • No; Set by default. Scripts will not be output to OPD.
OPD Output FolderThird PartyC:\Apotec\OPD; Set by default. This is the designated file location where files for Original Pack Dispensing will be posted for patients marked as OPD.

Settings by Module​

Jump straight to our module specific settings using the links below.