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Add Pack Notes

Pack notes can be configured to simply display during dispensing or to force/prompt a price endorsement.

Add Preparation Notes

Preparation notes will display during dispensing in either a normal or critical prompt.

Add Restrictions

The next step after creating your restrictions template is to add your restrictions. You can either add restrictions at an item level or by using the batch update tool to update multiple lines with the same restriction. Both methods have been described in this article, you can use the contents to navigate between the step-by-step process for each.

Delete Restrictions

Any restrictions that you have added can be deleted at any time. You can either delete restrictions at an item level or by using the batch update tool to remove multiple restrictions. Both methods have been described in this article, you can use the contents to navigate between the step-by-step process for each.

Delete/Restore Templates

You are able to delete branch settings templates when they're no longer needed, and restore them should they ever be needed again.

Delete/Restore Templates

You are able to delete restrictions templates when they're no longer needed, and restore them should they ever be needed again.

Duplicate Templates

Another way to create a template is to duplicate one that you have already created. Duplicating a template copies all the branches/subgroups from one template into a new restrictions template that you can rename, set the type and more.

Edit Pack Notes

Once you've created a pack note, you can edit it at any time.

Edit Restrictions

You can edit your applied restrictions at any time. You can either edit restrictions at an item level or by using the batch update tool to update multiple lines with the same restriction. Both methods have been described in this article, you can use the contents to navigate between the step-by-step process for each.

Get to Know Branch Settings

Use Head Office Branch Settings to publish settings with pre-configured values to your branches and subgroups.

Get to Know HO Drug Notes

Using the Head Office Drug Notes Manager you can add, edit and print preparation and pack notes. Active notes will be presented to your branch users during or after dispensing a prescription where applicable.

Get to Know HO Restrictions

Restrictions determine which products - generics and/or brands - display during dispensing. Using Head Office Restrictions, you can apply restrictions and publish these directly to your branches.

HO Branch Settings

Use Head Office Branch Settings to publish settings with pre-configured values to your branches and subgroups.

HO Branch Settings Videos

Use Head Office Branch Settings to publish settings with pre-configured values to your branches and subgroups.

HO Drug Notes

Using the Head Office Drug Notes Manager you can add, edit and print preparation and pack notes. Active notes will be presented to your branch users during or after dispensing a prescription where applicable.

HO Drug Notes FAQs

Here are some of our most frequently asked questions about the Head Office Drug Notes Manager.

HO Drug Notes Videos

Using the Head Office Drug Notes Manager you can add, edit and print preparation and pack notes. Active notes will be presented to your branch users during or after dispensing a prescription where applicable.

HO Restrictions

Restrictions determine which products - generics and/or brands - display during dispensing. Using Head Office Restrictions, you can apply restrictions and publish these directly to your branches.

HO Restrictions FAQs

Here are some of our most frequently asked questions about Head Office Restrictions.

HO Restrictions Videos

Restrictions determine which products - generics and/or brands - display during dispensing. Using Head Office Restrictions, you can apply restrictions and publish these directly to your branches.

Import/Export Restrictions

You are able to import and export your restrictions, allowing you the ability to create your restrictions outside of Apotec CRM.

Preview Changes

Before committing to publishing your restrictions, you can preview all the changes you have made by comparing an itemised list of all your old and new deleted, added and edited restrictions. Just like the Total Changes Made counter under the restrictions grid, the Preview Changes window will clear once your restrictions template has been published.

Publish Pack Notes

Once you've created your pack notes, you can publish these to your branches or subgroups.

Publish Restrictions

Once you're happy with your applied restrictions, you can publish your restrictions locally, to test branch(es) or to all branch(es).

View Publish History

You can view the details of all your published pack notes including their publish Status and Date, and republish or restore pack notes from with the Publish History - Pack Note window.

View Publish History

You can view the details of all your published preparation notes including their publish Status and Date, and republish or restore preparation notes from with the Publish History - Preparation window.

View Publish History

You can view the details of all your published templates including their publish Status and Date, and republish or restore a template from with the Publish History window.